Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") are a legal agreement between you and Kavuma Technologies LLC, DBA RideStamp ("RideStamp," "we," "us," or "our") governing your access to and use of our websites, web portal, APIs, and related services (collectively, the "Services").

By accessing or using the Services, creating an account, or clicking to accept these Terms, you agree to be bound by them. If you are entering into these Terms on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to that organization.

2. The Services

RideStamp provides an operations and accountability platform for non-emergency and non-medical transportation providers, including fleet and driver management, dispatch, live GPS visibility, incident and compliance tracking, and reporting.

We may add, modify, or discontinue features from time to time. We will use commercially reasonable efforts to notify you of material changes that affect your use of the Services.

3. Accounts, Roles & Security

• You must provide accurate information and keep your account credentials confidential.
• You are responsible for all activity under your account and for your personnel's use of assigned roles (Owner, Supervisor, Dispatcher, Administrator).
• You must promptly notify us of any unauthorized access or suspected security breach.
• You are responsible for ensuring that only authorized users within your organization access your data.

4. Acceptable Use

You agree not to:

• Use the Services for any unlawful, fraudulent, or harmful purpose.
• Attempt to gain unauthorized access to the Services, other organizations' data, or our systems.
• Interfere with or disrupt the integrity or performance of the Services.
• Reverse engineer, scrape, or resell the Services except as expressly permitted.
• Upload malicious code or content that infringes the rights of others.

5. Your Data

You retain all rights to the operational data you and your personnel submit to the Services ("Customer Data"), including drivers, vehicles, trips, incidents, and compliance records.

You grant RideStamp a limited license to host, process, and display Customer Data solely to provide and improve the Services. Our handling of personal information is described in our Privacy Policy.

You are responsible for the accuracy of Customer Data and for obtaining any consents required to collect and process it, including location/GPS data about your drivers.

6. Fees & Payment

Access to paid features is subject to the fees and billing terms presented at the time of purchase or in your order. Unless stated otherwise, fees are non-refundable and exclusive of applicable taxes.

If you fail to pay amounts when due, we may suspend or terminate access to the Services after reasonable notice.

7. Intellectual Property

The Services, including all software, designs, text, graphics, and the RideStamp name and logos, are owned by RideStamp or its licensors and are protected by intellectual property laws. Except for the limited rights expressly granted to you, no rights are transferred.

8. Third-Party Services

The Services may integrate with third-party services (such as mapping and location providers). Your use of those services may be subject to separate terms, and we are not responsible for third-party services.

9. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Services will be uninterrupted, error-free, or that location data will be accurate at all times.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RIDESTAMP WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR DATA, ARISING FROM OR RELATED TO THE SERVICES. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNTS YOU PAID TO US FOR THE SERVICES IN THE TWELVE MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify and hold RideStamp harmless from any claims, damages, and expenses (including reasonable legal fees) arising from your use of the Services, your Customer Data, or your violation of these Terms or applicable law.

12. Term & Termination

These Terms remain in effect while you use the Services. You may stop using the Services at any time. We may suspend or terminate access if you breach these Terms or if required to protect the Services or comply with law.

Upon termination, your right to use the Services ends. Sections that by their nature should survive (including ownership, disclaimers, limitation of liability, and indemnification) will survive.

13. Governing Law & Disputes

These Terms are governed by the laws of the United States and the state in which Kavuma Technologies LLC is organized, without regard to conflict-of-laws principles. The parties agree to resolve disputes in the courts located in that jurisdiction, unless otherwise required by applicable law.

14. Changes to These Terms

We may update these Terms from time to time. We will revise the "Last updated" date above and, where appropriate, provide additional notice. Your continued use of the Services after changes become effective constitutes acceptance of the revised Terms.

15. Contact Us

If you have questions about these Terms, contact us: